Writing an article about storage units and the most common complaints seems like a strange thing for a self storage company, like Mouser Self Storage, to share with the public, but we are that kind of company.  Our goal is to be a trusted member of the Johnson County/South Fort Worth community, and trust is based on honesty. Call us at 682-800-3949 for more information about storage spaces.

Storage units are staples in most cities.

There are most than 52,000 storage places in the United States, with over 23-million individual storage units available.  To say that self-storage is commonplace in American society would be an understatement.  And to think, prior to the 1960’s, you could barely find a self-storage facility anywhere in this country.

Obviously, they are needed and obviously they generate money and show no signs of decline.  We can deduct from that there is a very real need for storage and that American approve of them in vast numbers.

Still, there are some problems with many of them.

All is not rosy in the storage industry, for a variety of reasons, and we believe it is important that you, the consumer, are aware of problems you could possibly face when renting storage spaces.  Let’s take a look at the most common problems we have heard about.

First, security.  Not all storage places are as secure as you would want them to be. You, the consumer, needs to be aware of the four levels of security:

  • Fenced perimeter with only one main access gate.
  • Individualized, computer access card keys.
  • Video monitoring of the entire facility.
  • On-site management.

Anything less than the four levels of security means your possessions are not safe.

Second, lack of understanding about insurance.  The storage company is only liable for personal injury caused by unsafe conditions, or by damage caused by their neglect.  Other than that, it is up to you to secure renter’s insurance.  The insurance is very inexpensive and you really do need it.

Third, a lack of understanding about which items can be stored and which items should not be stored.  In some cases only climate control self storage will do; in other cases, you should never store certain items, and you need to be aware of those things.

Finally, “selling up in size” will happen occasionally; in other words, a storage employee will try to rent a unit larger than what you need.

What to look for in a self storage company.

This is an easy question to answer.  Check reviews.  Talk to friends and family.  The cream will always rise to the top in business.  Good storage companies have outstanding reputations for honesty and for great customer service; mediocre storage companies do not.  It will not take you long to find out which storage companies in your city are worth dealing with and which should be avoided at all ocsts.

A final word about Mouser Self Storage.

Did you know that Mouser Self Storage has car storage? Did you know we have RV self storage? Did you know we have boat storage units and small hobby shops? And did you know we are locally owned and operated, just like our sister company, Blue Mound 287 Self Storage?

Call us today for the very best in self storage solutions.